Learn the basics of the NFPA 99 compliance platform and how to get started with your account.
Welcome to the MedCompliance NFPA 99 Compliance Platform! This guide will help you get started with your account and understand the key features available to you.
MedCompliance is a comprehensive platform designed to simplify NFPA 99 compliance management for healthcare facilities. Whether you're a hospital administrator, service technician, or facility manager, our platform provides the tools you need to maintain compliance and ensure patient safety.
Your account has been assigned one of four roles:
System Admin - Platform-wide access and management
Organization Admin - Facility management
Technician - Field operations
Client - Facility access
Your dashboard provides at-a-glance insights:
Browse our comprehensive guides:
Need assistance?
1. Read the Role-Specific Guide: Find detailed instructions for your role
2. Set Up Notifications: Configure email and in-app alerts
3. Explore Features: Try creating a test appointment or uploading a sample report
4. Join Training: Sign up for our monthly webinar
Q: How do I reset my password?
A: Click "Forgot Password" on the login page or visit Settings → Security
Q: Can I change my role?
A: Contact your organization administrator to request a role change
Q: Where are my reports stored?
A: All reports are securely stored in the cloud and accessible from Dashboard → Reports
Q: Is my data secure?
A: Yes! We use enterprise-grade encryption, HIPAA-compliant storage, and regular security audits
Ready to get started? Explore the platform and don't hesitate to reach out if you need help!
Let us know if you have any questions or feedback!